💬 Question: What should I do if I get a flat tire on the road?

✅ Answer: We offer emergency tire repair, or we can change to your spare tire.

💬 Question: Do you offer new tire replacement?

✅ Answer: Yes. We have a wide choice of tire brands and sizes.

💬 Question: How much does on-site tire repair start at?

✅ Answer: It starts at just a few hundred baht!

💬 Question: What is the difference between repairing and replacing a tire?

✅ Answer: Tire repair suits small punctures that can be plugged. Replacement is for badly damaged tires, such as a torn sidewall or worn-out tread. 24CARFIX gives advice before every repair.

💬 Question: My tire blew out on the road. How do I call a mechanic?

✅ Answer: Customers can request a mechanic from 24CARFIX through LINE or by phone. We have mechanics ready to serve on site.

💬 Question: How often should tires be replaced?

✅ Answer: Generally every 3-5 years, or when the tread is below 2-3 mm. Our team can inspect them for you.

💬 Question: Is it safe to use second-hand tires?

✅ Answer: Second-hand tires can be used if they are still in good condition and not past their service life, but we recommend new tires for maximum safety.

💬 Question: My car won't start. What should I do?

✅ Answer: You can call our jump-start or battery replacement service. A mechanic will come to you and check whether the problem is the battery.

💬 Question: Do you replace batteries of every brand?

✅ Answer: We have several battery brands to choose from and can advise which model suits your car.

💬 Question: My car won't start because of the battery. What do I do?

✅ Answer: Call a 24CARFIX mechanic to jump-start your car or replace the battery. They will also run a basic check of the electrical system.

💬 Question: How long does a car battery last?

✅ Answer: Generally 2-3 years, depending on usage and weather.

💬 Question: How can I tell that a battery is near the end of its life?

✅ Answer: Symptoms such as hard starting, dim headlights or abnormal electrical behavior may be a sign that the battery is weakening.

💬 Question: Where can I order an urgent jump start or battery replacement?

✅ Answer: Through 24CARFIX on LINE, or call our hotline. Our mechanics reach the job site quickly.

💬 Question: Which symptoms mean I should get my car to a repair shop right away?

✅ Answer: Unusual engine noise, severe overheating, warning lights on the dashboard, or the car stalling or jerking. Have it checked by a professional mechanic quickly.

💬 Question: The engine makes strange noises. What should be checked?

✅ Answer: The exhaust system, drive belts, bearings and the engine itself. The 24CARFIX team has mechanics who can diagnose it on site.

💬 Question: What are the basic repair costs?

✅ Answer: It depends on the type of work, for example a brake check, an engine oil change and so on.

💬 Question: Is it better to repair at a general garage or a service center?

✅ Answer: It depends on the job, but 24CARFIX selects experienced mechanics and serves you on site, 24 hours a day.

💬 Question: What should I do if I lose my car key?

✅ Answer: Contact 24CARFIX to call a locksmith who can make a new key or unlock the car without damaging it.

💬 Question: What documents are needed to order a new key?

✅ Answer: A national ID card and the vehicle registration book (or a copy of it) to confirm ownership.

💬 Question: What can cause a remote key to stop working?

✅ Answer: A dead battery, a lost signal link, or a broken circuit. Our mechanics can repair or reprogram it.

💬 Question: What type of vehicle should I call when my car breaks down on the road?

✅ Answer: If the engine has failed or the car cannot be driven, call a 24CARFIX slide-bed truck for safety.

💬 Question: Can a lowered car use a slide-bed truck?

✅ Answer: Yes. We have low-angle slide-bed trucks made specifically for lowered cars.

💬 Question: How is the tow truck fee calculated?

✅ Answer: By distance and vehicle size. A starting price applies and we tell you before the job begins.

💬 Question: What is the difference between a slide-bed truck and a tow truck?

✅ Answer: A tow truck lifts the car by the front or rear wheels only, whereas a slide-bed truck carries the whole car on a flat bed, which is safer.

💬 Question: Why is my car's A/C not cold even on maximum?

✅ Answer: Possible causes are a refrigerant leak, a faulty compressor or a clogged cabin filter. Our mechanics can inspect and fix it on site.

💬 Question: How often should the A/C be cleaned?

✅ Answer: Every 6-12 months, or when the A/C smells or the airflow is weak, for the health of passengers.

💬 Question: How do I get rid of a bad smell from the A/C?

✅ Answer: A 24CARFIX mechanic will clean the A/C system, disinfect the ducts and replace the cabin filter if it is clogged.

💬 Question: Is water dripping under the car related to the A/C?

✅ Answer: Clear water dripping while the A/C is on is normal. If there is a lot of water or it smells, have a mechanic check it.

💬 Question: What does a paint coating protect against?

✅ Answer: It helps protect against light scratches, UV rays and rain-water stains, and keeps the paint glossy.

💬 Question: How many days does a repaint take?

✅ Answer: A spot repair takes just 1 day, but a full-car repaint can take 3-5 days depending on the job.

💬 Question: Should peeling paint be repaired or repainted?

✅ Answer: If it peels only in spots, those spots can be touched up. If it is severe, the whole panel should be resprayed for a smooth finish.

💬 Question: How do I choose the right window tint?

✅ Answer: Choose according to your needs, such as high heat rejection, clear night vision, or a dark, stylish look. Our team can advise and install it at your home.

💬 Question: Should a small crack in the car glass be replaced?

✅ Answer: If it is in your line of sight or is likely to spread, it should be replaced for safety.

💬 Question: Does new window film affect visibility while driving?

✅ Answer: High-quality film with light transmission that meets the standard will not affect driving. Our team installs it and adjusts the darkness within the law.

💬 Question: How many types of window film are there?

✅ Answer: Standard, ceramic, and UV- and IR-blocking films. Each gives a different level of comfort. We have samples to choose from before installation.

💬 Question: Does dent repair require removing parts?

✅ Answer: It depends on the location of the dent. If it is in a reachable spot, no disassembly is needed. Our mechanics assess it before every job.

💬 Question: Can hail dents be fixed?

✅ Answer: Yes, especially if the paint is not chipped. The dent can be smoothed out without repainting.

💬 Question: Can I fix small dents myself?

✅ Answer: Possibly, if you have special tools, but for a smooth, good-looking result we recommend professional 24CARFIX service.

💬 Question: Will dent repair make the paint come off?

✅ Answer: With PDR (Paintless Dent Repair), the paint will not come off at all. It is a technique our team specializes in.